You recently made an online purchase and the product was not the same as the description on the website.
Write an email to the website support department in about 150-200 words. Your email should do the following things:
What you purchased and when.
Exactly how it is different from the website description.
How you would like the company to fix the problem.
I would like to bring to your attention the Hamiton Bay set of ceramic serving dishes on sale on your Canadian Walmart online store.
I am highly disappointed with the product I received because it was totally different in colour and sizes. I purchased the yellow set which was described online as a set which consisted of 3 oval dishes with lids in 3 sizes.
The sizes of the dishes were 10, 12 and 14 inches in diameter. Unfortunately, I received a completely different set in both colour and shape. What I received was a brown set of square dishes of which the sizes were 6, 8 and 10 inches respectively.
I would appreciate it if you could send the initial order I paid for. Peradventure you don't have any more in stock I would like to request a full refund for the items and shipping cost.
Thank you in advance for your response.