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CELPIP Writing Sample Test Task 1: Writing an Email

Read the following information.

You had recently ordered a book, online from a bookseller. The book sent by him was not the latest edition, even though you had paid the money according to the latest edition version.

Write an email to the bookseller in about 150-200 words. Your email should do the following things:

  • Complain about service of the online site
  • State about the urgency for the latest edition

Dear Bookseller, I am writing this email to express my dissatisfaction about my recent online purchase of Wren and Martin High School grammar book. I placed the order online at www.wrenmartin.com for the latest version 20.0. Unfortunately, when the delivery is received I noticed the version to be 19.0. I made online payment for the latest version only. However, I am not sure what went wrong at your end, but I received the earlier version. I am in an urgent need of the latest edition as in the next 2 weeks, I got an exam on English grammar. I thoroughly prepared by referring the earlier version 19.0 of Wren and Martin. I want to be updated with the latest version to ensure that I do not miss on any new topics that were included in the new edition. Considering the importance, I request you to post the latest edition right away so that I will be receiving it in the next couple of days. Also, I will be posting the book which I received through courier-service. Regards, Joe