Writing Task 1: Writing an Email

Read the following information.

You were hurt in a minor accident inside a supermarket

Write a letter to the manager of the supermarket in about 150-200 words. Your email should do the following things:

  • Say who are you
  • Give details about the accident
  • Suggest how the supermarket could prevent similar accidents.

Dear Manager, I am writing this mail to bring your attention to the accident that happened to me inside your supermarket at Lessile Street. It would have caused a lot of damage to me. My name is Thomas, and I have been a loyal customer of your supermarket for the past ten years. Last week, my family and I visited your supermarket for my brother's 21st birthday to celebrate. Upon our arrival at the supermarket, there were broken bottles on the floor. Unfortunately, I stepped on this broken bottle without knowing. The customer representatives did not create any form of awareness of broken bottles. I would suggest you should introduce an incident tape to signify areas where accidents occur. It will help your customers to create awareness of such scenarios, and it will prevent future accidents. Secondly, I will strongly recommend you to have the First AID box. This box serves as an emergency kit box. I hope you find my suggestions helpful. Regards, Thomas