Writing Task 2: Responding to Survey Questions
Read the following information.
Your electricity department is conducting survey to know public opinion, if department should introduce prepaid cards. The city has sent out an opinion survey to see what residents think about it.
Electric bills survey :
Option A: City should introduce prepaid cards.
Option B: City should continue with existing billing system.
To whom it may concern. I will prefer option B. Though it's an innovative idea to introduce prepaid cards for electricity, I believe it can cause problems to the customers. First of all, if we use the prepaid card for the electricity bill payment, you have to check the electricity usage every day. It's a challenging task as we have to be disciplined in it. Otherwise, it can cause a sudden interruption in the electricity supply if we don't calculate the usage every day and forget to recharge on time. We also need to check the messages and emails to get notifications about electricity usage. Missing those messages and emails can cause you trouble as you can miss the prepaid card recharge alert, which can cause the interruption of the electricity supply. Prepaid card for electricity is like taking away the freedom of electricity usage from the customer. It's also difficult to control our daily electricity usage as it's essential in our daily lives. We can't live without it. But I will support whatever decision is made. Once again, thank you for providing me with the opportunity to express my opinion on this issue. Regards, Felix