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Writing Task 1: Writing an Email

Read the following information.

There have been some problems with public transportation in your area recently.

Write a letter to the management of the public transport company in about 150-200 words. In your letter describe the problems

  • Explain how these problems are affecting the public.
  • Suggest some changes that could be made.

Dear PTC Manager, I am residing in mid-town Toronto. I am writing this email to inform you that from the past one week we are facing issues with public transportation. I am a daily commuter for office using PTC. In general, it took only 30 minutes to reach the office from home but from last week onwards it taking almost 1 hour. From Bloor young station I do not get a chance to get in the train towards Eastbound. We are paying a fixed price for a monthly pass and we didn't get enough facilities from PTC transport. Another reason is for the daily uncertain train timetable I missed my important meetings in the office. I would like to give a suggestion to you that please increase the train frequency during peak hours to overcome the problem which public observing nowadays. I believe there are more than 50% of people in Toronto who are using public transport in daily commuting purposes. I hope my suggestion would be considered to overcome this issue. Thank you, Tommy