Writing Task 1: Writing an Email

Read the following information.

There have been some problems with public transportation in your area recently.

Write a letter to the management of the public transport company in about 150-200 words. In your letter describe the problems

  • Explain how these problems are affecting the public.
  • Suggest some changes that could be made.

Dear Manager, I am writing this email regarding difficulties the general public faces while taking a public commute, such as improper timing, no cleanliness, and low security for passengers. Most of the public transport vehicles are not on time. For instance, last week, I was waiting for a shuttle bus near the bus stop for 30 mins—the bus was not on time. When I checked in google, it says 1 hour. Also, there is no cleanliness in the busses. I can see that the seats are full of dust. I want to suggest government take measures on the cleanliness, which has to be cleaned and sanitized every half an hour, all the bus drivers need to follow the rules and regulations to be punctual. For security concerns, arrange CC cameras. Please look into the matter and do the needful. Looking forward to hearing from you soon, I really appreciate any help you can provide. Best regards Emma.