Writing Task 1: Writing an Email

Read the following information.

You recently returned to Toronto from San Francisco. But your luggage got misplaced.

Write an email to the manager of the airport in about 150-200 words. Your email should do the following things:

  • Provide details of your flight.
  • Claim compensation for the lost luggage

Dear Pearson Airport Manager, I want to write about my lost luggage. Yesterday, I landed in Toronto around 8 pm with flight WJ7550 in San Francisco. After disembarking the aircraft, I went straight to the luggage carousel to pick up my checked luggage. Unfortunately, I waited until the device was all clear and couldn't find my belongings. That was when I approached the information desk that instructed me to write you this email. I am highly frustrated that my stuff might have been sent to a different and wrong destination. Inside the two pieces of luggage, I carried expensive items such as a personal laptop, two digital cameras and a tablet. Not to mention some items that were emotionally valuable for me. I am hoping that it was re-sent to Toronto and will have it back regardless of the delay. However, if the worst scenario occurs, I claim to receive compensation to cover the expenses to repurchase my electronic devices since it is essential for my daily work routine. I am looking forward to hearing from you. Regards Felix