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Writing Task 1: Writing an Email

Read the following information.

You had recently ordered a book, online from a bookseller. The book sent by him was not the latest edition, even though you had paid the money according to the latest edited version.

Write an email to the bookseller in about 150-200 words. Your email should do the following things:

  • Complain about the service of the online site
  • State about the urgency for the latest edition

Dear Amazon team, My name is Felix, and I am a consistent clientele of your online merchandise with client number # 445. I am writing this electronic mail to express my disagreement and lament about my recent procurement with Amazon, where the handed over article is not identical, as presented on the website. As a vivid reader and book enthusiast, I have participated in your annual book sale and order a book the Jungle story part-3 on 27th May. However, I have secured the shipment on 28th May, and to my surprise article received was not the latest edition despite a payment for the latest version as it presented on the website and ordered. And despite telling this to a delivery boy in turn, he misbehaved, which leaves me dissatisfied with haulage. I ordered this book for my daughter as a gift for her birthday. I request the team to look into the issue on priority and deliver the latest version before her birthday. I hope you will help me to make a smile on her face. Yours sincerely, Felix