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CELPIP Writing Sample Test Task 1: Writing an Email

Read the following information.

Last week you had travelled in a domestic airline due to some business. You did not had a good experience with that airline. The discontentment, due to the poor service, made you complain about the airline.

Write an email to the Airline in about 150-200 words. Your email should do the following things:

  • Problems faced by regular passengers
  • Complain about the poor service

To Whom may concern; My name is Samuel and for at least five years I have been using your Airlane to attend different business events across the country. Last week, on Friday I flew to Calgary for an important business congress, and that was probably the most important event of the year. Unfortunately, I have to say that the service on board was terrible. After dinner, I started to fell a painful stomachache, and when I asked the crew for medicine I was told that there was not anything that can help me with my pain. I also have to say that the lavatory was in deplorable conditions. I am very disappointed due to this inconvenience, I know that this could be only occasional but I would appreciate if someone from this Airlane gets in touch with me to talk about this unfortunate experience. Hope to hear news from you as soon as possible. Regards Samuel