You recently made an online purchase and the product was not the same as the description on the website.
Write an email to the website support department in about 150-200 words. Your email should do the following things:
What you purchased and when.
Exactly how it is different from the website description.
How you would like the company to fix the problem.
I recently purchased a long sleeve dress from your website and I’m not happy with the product I have received.
First of all, it’s color is darker in the picture shown on the website but I have received a lighter tone. I ordered a Maroon color long sleeve dress with size 38 with a full length till toes but the dress I received is red in color and its length is quite shorter not able to reach my toes.
I’m attaching all the details I have marked online while purchasing so you can recheck in your system as well.
Kindly send me the same color and size and that I have ordered 2 days back and you can send anyone from your company to collect the parcel I received today. I’m always happy with your delivery services and hopeful that this time also I will receive my parcel in no time.